We trust our corporate customers with Net 30 Days terms in most instances. New Accounts are usually approved the same business day. If you are
ordering a special, non-catalog item a 50% deposit may be required with your order. Naturally, if you are ordering for the very first time,
we will need some background information. We can also process with American Express, VISA, Mastercard or Discover credit cards.
Ways to Order
Broner welcomes your business in may ways, whichever is most convenient for our customers! We can receive orders by:
E-mail:
safety@broner.com
EDI Contact:
Kim Sullivan at ksullivan@broner.com for requirements
Phone:
800-521-1318
Fax:
800-276-6372
Mail:
1750 Harmon Road, Auburn Hills, MI 48326
Order and Shipping Information
Broner has one of the fastest turn-around times in the business. Thanks to our bar-coded, radio frequencied distribution center, most orders are shipped
the same day. We trust FedEx to deliver your orders on time. Be assured we'll get your orders to you, when you need it - no matter what. However,
if an order is under $125, a service charge of $15 will be included.
Quick Release Orders
We can set up Broner's "Quick Release" program for those orders you need on a regular basis. Just let us know which products to ship where and when and
leave the rest to us! No more worrying about getting that regular order called in, etc. - you'll have the goods when you need them!
Claims, Returns
If you are not completely satisfied with your order, simply call our Customer Service Department at 1-800-521-1318 within 10 days for a return
authorization, replacement, refund or credit. No credit will be given to returns after 10 days or sent without a pre-approved authorization
number.
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